Some items in our store may be offered as subscriptions, pre-orders, or try before you buy. This policy explains how you can manage, change, or cancel these types of purchases.
SUBSCRIPTIONS
When you purchase a subscription, you will receive recurring deliveries based on the frequency and duration you select.
- Your payment details are stored securely
- You will be charged for each delivery (unless prepaid)
- Some subscriptions may automatically renew at the end of the cycle
🔁 Managing your subscription:
- You can cancel or modify at any time
- Access your subscription through the link in your order confirmation email
📦 For returns and refunds, please refer to our Returns Policy.
PRE-ORDERS
A pre-order allows you to purchase a product that is:
- Currently out of stock, or
- Not yet released
Payment conditions may include:
- No charge at checkout
- Partial deposit
- Full payment charged later upon fulfillment
❗ Cancellation terms:
- You can cancel before fulfillment (if not fully processed)
- Once fulfilled, cancellation is no longer possible
💰 However, you may request a full or partial refund according to our Returns Policy.
TRY BEFORE YOU BUY
With Try Before You Buy:
- Your payment method is authorized (not charged) before shipping
- You have a limited time to decide if you want to keep the item
⏳ After the trial period:
- If the item is not returned, you will be charged the full amount
- If returned within the allowed time, no charge will be applied
NEED HELP?
If you have any questions about cancellations or your order: